We understand social responsibility in the broadest sense, as our responsibility towards all the stakeholders, which is reflected in:
- Socially responsible gaming;
- Efficient business operations;
- Prevention of non-chemical addictions, which include games of chance;
- Safe gaming for all users and services;
- Support for sports, which is the key driver of our business;
- Responsible payment of fees, which finance sports, disability, and humanitarian organizations;
- Responsible payment of taxes to the State and local communities.
Športna Loterija’s main vision is to be a company of innovative approaches and responsible entertainment, which dictates its mission and values and guides its operations.
Športna Loterija is a socially responsible company committed to meeting the standards of responsible gaming, as testified by the fact that in 2008 it became the sixth lottery in the world to be certified as such by the World Lottery Association. In 2012, it also received the European Lottery Association certification. The certificates are regularly updated.
We guarantee our players the highest level of information security possible. Our Company has obtained the ISO-27001:2013 standard for comprehensive information management and security in accordance with all the requirements. At least once a year, we carry out a security review of our websites: an external independent company identifies and reviews the safety of Športna Loterija’s web pages. We use multi-level security protection for the safety of our websites and players’ personal data. For business continuity purposes, we have a backup location (DRC) set up.
A crucial aspect of social responsibility for gambling organizers is ensuring responsible gaming. Športna Loterija’s responsible attitude is reflected in all our business areas, including game development, advertising, sales, and interaction with stakeholders. Understanding the development trends of games of chance in the European Community is essential, not only in terms of following gaming in neighbouring countries, but also the technological and legislative trends, so as to be able to anticipate and adjust to any changes. By ensuring the quality of our operations, we have earned the Responsible Gaming certification from both the World Lottery Association (WLA) and the European State Lottery and Toto Association (EL). Both associations provide counselling, education, and publishing services, facilitate knowledge sharing, and keep their members up to date on the subjects of new technologies, games, and solutions enhancing the safety of gambling.
In order to provide simple, quick, and accessible gaming, we use modern player-friendly means of communication: the internet, and gaming via mobile devices and self-service terminals. We offer our users a diverse portfolio of games, while protecting minors and other users from illegal gaming and gambling addiction through awareness campaigns.